Important information about Foundations (Acklam Road)

We have made the difficult decision to end our contract at Acklam Road, and this has been agreed with the Integrated Care Board (ICB) who commission local health services. This decision is not a reflection of the quality of service currently being delivered at the practice.

This means that Foundations Acklam Road will be closing permanently on 30th September 2023.

Will I need to register with a new practice?

No. You will be automatically re-registered at a new GP practice. We will write to you to let you know the name of your new GP practice in August 2023. For now, please continue to use Foundations Acklam Road.

What will happen with blue paper prescriptions?

The way that you receive these medications is changing. For now, please continue to use Foundations Acklam Road for your blue prescriptions (e.g., Methadone, Buprenorphine and Buvidal) or Acamprosate. The new practice we allocate for you will not be able to issue your blue paper prescription. You will be contacted by the Council who will let you know where you can get your medications in the future.

Foundations Acklam Road and the ICB are working very closely with Healthwatch Middlesbrough, Middlesbrough Borough Council, NHS England, local practices and other stakeholders including the voluntary and community sector to ensure the safe closure of the practice and transfer of patients.

If you have any queries, please speak to the practice, or you can email necsu.icb.involvement@nhs.net.

Announcement: Foundations – Harris Street, Middlesbrough

Foundations Harris Street will be closed permanently from 01/04/2023.

All patients registered have been made aware of their new GP Surgery via post.

If you are patient, please contact your new GP as per your letter to make any enquiries relating to your healthcare needs. You also have access to 111 for out of hours appts or if an emergency please call 999.

Thanks
Foundations

As a provider of specialist clinical care, we are dedicated to helping you find your place within the community. In addition to our GP service, we have a specialist service that can provide support if you want to get over a drug or alcohol issue, or have found yourself homeless. We are truly passionate about helping anyone feel more a part of their community and improve their lives.

We provide specialist support including:

  • Methadone prescribing – maintenance and detoxification
  • Buprenorphine prescribing
  • Naltrexone prescribing
  • Non-opiate based detoxification
  • Take home Naloxone
  • Alcohol detoxification and relapse prevention

We give you the usual care you would expect from a GP practice including:

  • General practice services
  • Chronic disease management
  • Childhood and adult immunisations
  • Antenatal and postnatal care
  • Contraceptive care
  • Cervical smears
  • Smoking cessation prescribing & support

Change is possible, no matter how impossible it feels right now

How to book an appointment

To book an appointment, at Foundations simply call

01642 354550 for Acklam Road 

01642 251053 for  Harris Street

If you’ve forgotten who your doctor is, just call us to find out.

Please note there may be occasions where you are offered an appointment at an alternative site which you are not usually seen.

 

WHEN WE ARE CLOSED

What to do when we are closed

If you need to see or speak to a GP on a bank holiday,  over the weekend or between the hours of 6pm to 8am Monday to Friday then please ring NHS 111 who will help you to access our
STAR – Local extended GP hours service.

The South Tees Access and Response (STAR) scheme has been set up by GPs to improve access to their services outside the current core hours for patients needing urgent care or advice.

Our GP hubs extend evening and weekend opening times for patients from 6.30pm to 9.30pm Monday to Friday and 8am to 8pm on weekends and bank holidays to ensure patients get the right care, first time through a single point of access.

We are currently open to all patients registered to GP practices across Redcar, East Cleveland and Middlesbrough.
You simply need to call NHS 111 to access the service at Linthorpe Surgery in Middlesbrough or Bentley Medical Practice in Redcar Primary Care Hospital.

NHS 111

NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency.

Calls to 111 are FREE from landlines and mobiles

NHS 111 is available 24/7, every day of the year

When to call 111

You should call 111 when:

  • You think you need to go to A&E or to another NHS urgent care service
  • Your GP surgery is closed and you need healthcare advice
  • You don’t know who to call for medical help.

When to call 999

Call 999 for life threatening emergencies such as:

  • Major accident or trauma
  • Severe breathlessness
  • Severe bleeding
  • Loss of consciousness
  • Severe chest pain.

Out-of-hours services are provided during the following periods when the surgery is closed: 6.00pm to 8.00am

During normal practice opening hours, the practice remains your first point of contact for all routine requests.

For more information about NHS 111, please read the frequently asked questions page

Thank You